TERMS AND CONDITIONS

PREAMBLE

  1. These General Terms and Conditions of Sale are agreed between:

    BF TO WOMAN, with registered office at Rua do Matadouro Regional, Lote 22, R/C, Várzea, 2005-002 Santarém, Portugal, NIF 516 247 336, contact +351 210 523 500, hereinafter referred to as “Made In Online Store”,
    and
    any person making purchases through the website, hereinafter referred to as “User”.
  2. The parties agree that purchases made through the website will be governed exclusively by these General Terms and Conditions of Sale, to the exclusion of any other terms and conditions.

ARTICLE 1 – OBJECT

These terms and conditions aim to define all information regarding:

  • Order
  • Sale
  • Payment
  • Delivery

They regulate all stages of the purchase process and ensure its correct follow-up between the parties.

ARTICLE 2 – ORDER

The User places their order through the website, following these steps:

  1. Registration on the website, providing the requested data
  2. Login with email and password
  3. Filling in the necessary information:

    Delivery and billing address
    Shipping method
    Payment method
    Tax data (name and NIF)

The final confirmation of the order implies:

  • Full acceptance of the prices and product description
  • Acceptance of these General Terms and Conditions of Sale

Additional conditions:

  • Orders are subject to stock availability
  • In case of stockout, the User will be informed as soon as possible
  • Invoice data is the responsibility of the User and cannot be changed after issuance

Order validity:

  • Period: 7 days (except for campaigns with a different period)

After this period:

The order may be cancelled
The payment may be refunded or applied to a new order

ARTICLE 3 – PAYMENT

The Made In Online Store provides the following payment methods, via Easypay – Instituição de Pagamento Lda:

  • Credit card (Visa, Mastercard)
  • Multibanco reference
  • Bank transfer

Conditions:

  • The card is debited after shipment confirmation
    In case of stockout, the amount will be refunded after the order is closed

ARTICLE 4 – DELIVERY

  • Delivery time: up to 7 business days after order confirmation
  • Carrier: CTT – Correios de Portugal, S.A.
  • Shipping costs: added to the order value
    (Shipping costs should be indicated separately.)

ARTICLE 5 – PRICES

  • All prices are in Euros (€)
  • Include VAT at the legal rate in force at the time of payment

Price changes:

If a price change occurs after the order:

  • The User will be informed
  • They may choose to:

    Keep the order (paying the difference)
    Cancel the order

ARTICLE 6 – CANCELLATION AND RETURN

Cancellation or return requests are analysed on a case-by-case basis.

Procedure:

Instructions will be provided by Made In Online Store via email.

Refunds:

  • Preferably by the same payment method
  • If not possible:

    Proof of payment will be required

    Indication of account/card ownership
  • Refund period: up to 3 business days

Article conditions:

  • Must be in saleable condition
  • Without signs of use, damage or alterations

Value differences in exchanges:

  • Adjustment conditions will be communicated by Made In Online Store

ARTICLE 7 – PRIVACY POLICY

The processing of personal data is carried out in accordance with applicable legislation.

Purpose of data:

  • Order processing
  • Communication of products and services
  • Institutional information

User rights:

  • Access
  • Rectification
  • Deletion of data

These rights can be exercised by direct contact through the means available on the website.